Last updated: 29 July 2025
Applies to: getnexacore.com
1) Provider identification
Company: NexaCore Ltd.
Register Nr: C112713
VAT Nr: MT32113512
Registered Address: NORTHLINK BUSINESS CENTRE LEVEL 2, Business Address Triq Burmarrad, Naxxar NXR 6345. Malta.
Phone: +356 77605042
Email: info@getnexacore.com
This website is owned and operated by NexaCore Ltd.. Access to and use of the site are governed by this Legal Notice / Terms of Use, our Privacy Policy, our Cookie Policy, and, where applicable, our General Terms and Conditions for consultancy services.
2) Purpose of the site and services
The site provides corporate information and enables the procurement of consultancy services (including remote dental consultancy) and communication with users (patients, dentists/clinics, other professionals, and the general public).
3) Acceptance and user obligations
By accessing or using the site, you agree to:
Use the site diligently, lawfully and in accordance with these Terms.
Not introduce or distribute unlawful or malicious content/software.
Not infringe third-party rights (IP, confidentiality, privacy, honour).
Not attempt unauthorised access to restricted areas or systems.
NexaCore may restrict or block access in case of breaches or security risks.
4) Nature of clinical consultancy
For remote dental consultancy services:
Services are provided by properly qualified and licensed dentists, in accordance with applicable professional rules.
This is not an emergency service. In an emergency, contact in-person medical services immediately.
The quality and completeness of information you provide (e.g., X-rays, anamnesis) are essential for sound clinical assessment.
The service is limited to providing professional guidance and a second opinion based on the information provided; it does not constitute a definitive diagnosis or medical treatment.
Where appropriate, we may recommend in-person evaluation.
Nature of the Service
The services offered by NexaCore consist exclusively of consultancy and professional second opinions based on the information provided by the user.
These services do not constitute a definitive clinical diagnosis, prescription, or medical treatment, and under no circumstances do they replace in-person care.
All information, assessments, or opinions provided are of an advisory and complementary nature. The final decision regarding diagnosis and treatment always rests with the patient’s treating dentist, who is the one directly familiar with their medical history and clinical situation.
5) Intellectual and industrial property
Site contents (texts, marks, logos, layout, software, databases) are owned by NexaCore or licensed third parties and protected by applicable IP laws.
Any reproduction, distribution, public communication, transformation, extraction or scraping without express authorisation is prohibited.
Linking is permitted provided links are fair and lawful, do not infringe rights, and do not suggest sponsorship or affiliation where none exists.
6) Third-party links
The site may include links to third-party pages. NexaCore is not responsible for third-party content, policies or practices; access is at the user’s own risk.
7) Electronic communications and marketing
We may send commercial communications about similar services to existing clients under legitimate interests; otherwise we will seek consent. All messages include a simple, free opt-out mechanism.
8) Distance contracting and consumers
Where online contracting is offered, our General Terms and Conditions (GTCs) will set out:
Ordering process; prices and taxes; payment methods; invoicing.
Cancellation and refund policy (including exceptions to withdrawal where a clinical or personalised service has begun with express consent).
Confirmation by email and after-sales support.
Available languages.
Complaints handling and customer service.
9) Data protection and cookies
Personal data processing is governed by our Privacy Policy. The use of cookies and similar technologies is governed by our Cookie Policy.
10) Security
We implement appropriate technical and organisational measures to protect information and systems. No system is infallible; users should use updated devices, antivirus software and robust passwords.
11) Availability, liability and disclaimers
NexaCore does not guarantee uninterrupted availability or error-free operation, though reasonable measures are taken to maintain and secure the site.
To the extent permitted by law, NexaCore is not liable for damages arising from site unavailability, interference, malware, user breaches, misuse, or decisions taken based on general website information.
This clause does not limit liability that cannot be excluded under applicable law (e.g., fraud, wilful misconduct).
12) Suspension/termination
We may suspend or terminate access if you breach these Terms or where necessary to protect the site, users, or third parties.
13) Changes to the site and to these Terms
We may update the site and these Terms for legal, technical or business reasons. The current version will be published on the site; material changes may be notified.
14) Governing law and jurisdiction
These Terms are governed by Maltese law and, subsidiarily, by EU law.
Disputes shall be submitted to the courts of Malta, without prejudice to the non-waivable rights of consumers under their country of residence within the EU.
15) Contact
Legal and compliance queries: info@getnexacore.com · +356 77605042